Reliance Health and Care Services - Suffolk Ltd.

1. Introduction

Reliance Health and Care Services - Suffolk Ltd. ("we", "us", or "our") is committed to protecting your personal data. This policy explains how we collect, use, and protect your personal information when you interact with our website or services.

2. Information We Collect We may collect personal information such as:

• Contact information: Name, email address, phone number
• Demographic information: Age, gender, occupation
• Health information: Medical history, symptoms, treatment preferences
• Payment information: Credit card details, billing address

3. How We Use Your Information We may use your information for:

• Providing our services: To deliver healthcare services, respond to inquiries, and process appointments.
• Improving our website and services: To analyze website usage, identify trends, and enhance user experience.
• Communicating with you: To send reminders, updates, and marketing materials.
• Complying with legal requirements: To meet regulatory obligations and protect our rights.

4. Sharing Your Information We may share your information with:

• Healthcare providers: To coordinate your care and treatment.
• Business partners: To assist with our operations and services.
• Legal authorities: To comply with legal requests or investigations.

5. Data Security We implement appropriate security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.  

6. Your Rights You have certain rights regarding your personal data, including:

• Access: To request a copy of your personal data.
• Rectification: To request the correction of inaccurate or incomplete data.
• Erasure: To request the deletion of your personal data under certain circumstances.
• Restriction of processing: To request a temporary or permanent stop to the processing of your data.
• Data portability: To request your data in a structured, commonly used format.
• Object to processing: To object to the processing of your data for certain purposes.

7. Cookies and Tracking We use cookies and similar tracking technologies to collect information about your website usage. You can manage your cookie preferences through your browser settings.   

8. Changes to This Policy We may update this policy from time to time. Any changes will be posted on our website.

9. Contact Us If you have any questions about this policy or our data practices, please contact us at info@rhacssuffolk.co.uk.

Last Updated: 21 August 2024